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Privacy Policy

Terms of Use

By accessing and browsing on https://www.tropicalforestproducts.com (hereinafter “Site”), you accept, without limitation or reservation, the terms herein, and you acknowledge that to the extent they are inconsistent herewith, any other agreements between you and Forest Stewardship Council, Global Development (hereinafter “FSC ; GD”) are superseded and of no force or effect. Your access to and use of this Site is subject to the following terms, and all applicable laws, rules, and regulations. 

Intellectual Property

Materials contained in this Site are the intellectual property of Tropical Forest Products as an internal environmental compliance program drafted by Tropical Forest Products to encompass comprehensive criteria, standards, and policies. Tropical Forest Products, all rights reserved. Tropical Forest Products neither warrants nor represents that your use of materials displayed in this Site will not infringe rights of third parties not owned by or affiliated with Tropical Forest Products or by Tropical Forest Products. You may not distribute, modify, transmit, reuse, reproduce, re-post, or use the copyrighted materials on this Site for public or commercial purposes, including the text, images, audio and video, without the express written consent of Tropical Forest Products. You are hereby authorized to view, download, print, and distribute individual pages from this Site subject to the following conditions:

A. The materials on this Site may be used for informational purposes only.

B. Except as specifically authorized by Tropical Forest Products or by Tropical Forest Products, the materials on this Site may only be used for non-commercial, personal purposes.

C. Any copy or distribution of the materials on this Site, or any portion thereof, must include this copyright notice, and all other trademarks, copyright, and proprietary notices contained on the materials.

D. Text: Unless otherwise stated, all text featured on this website, as well as the selection and arrangement thereof, is copyright of Tropical Forest Products. Any reproduction, in full or in part, must credit Tropical Forest Products.

E. Photographs: All photographs featured on this site are subject to copyright and must not be reproduced without permission. If you are interested in using any of the images, please contact [email protected] 

F. Trademark: The Tropical Forest Products logo, is a registered sub-brand of Tropical Forest Products with its registered office at 6200 Tomken Road, Mississauga, On, L5T 1X7. If you are interested in using our trademarks, please contact [email protected]picalforestproducts.com. 

G. Copyright: The checkmark-and-tree design is also subject to registered copyright protection in the name of FSC AC. If you are interested in using this or other designs on the Site, please contact [email protected]

Disclaimer

The content provided on these websites solely serves the purpose of providing information and is legally not binding. Everything on this Site is provided to you “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, non-infringement, or arising from a course of dealing, usage, trade, or practice.

It is your responsibility to evaluate the accuracy, completeness, and usefulness of any opinions, advice, services, or other information provided. Some jurisdictions do not allow the exclusion of implied warranties, so the above disclaimer may not apply to you. In addition, the materials contained in this Site could contain technical inaccuracies or typographical errors. Changes are periodically added to the information herein. 

Tropical Forest Products shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing within this Site, or your downloading of any materials, data, text, images, video, or audio from this Site. In no event shall Tropical Forest Products be liable for any incidental or consequential damages, lost profits, or lost data or any indirect damages, even if Tropical Forest Products has been informed of the possibility thereof.

When referring to internet websites or content of third parties (links), Tropical Forest Products does not assume responsibility for the contents of the pages linked. By accessing these links, you leave the information area of Tropical Forest Products. For information provided by third parties, there may be different policies admissible, especially in terms of data protection.

Privacy Policy Statement

Tropical Forest Products is committed to ensuring the privacy of your personal information. This Privacy Policy Statement applies only to this Site. Other websites that may be affiliated with Tropical Forest Products which have other subdomain names may have different privacy statements. Tropical Forest Products respects the privacy of users of this Site and believes that such information should be used responsibly and appropriately.

Tropical Forest Products is a ´controller´ of the personal data you provide on Tropical Forest Products International Site and Tropical Forest Products acts as a ‘processor’ in providing the technical infrastructure for the Network Partners (partner organizations promoting responsible management of the world’s forests licensed by Tropical Forest Products and listed under www.tropicalforestproducts.com). In general, all users may visit this Site anonymously and without revealing any additional personal information. There are times, however, when we may need information from you. This is usually required in order for us to promptly respond to your requests for information or to answer your questions. You might also provide some of your personal data directly, if for instance you register on our website, subscribe to our newsletters, apply for membership, register for an event, or register for the Consultation Platform.

3.1 Personal Data We Collect

The data we collect depends on the context of your interactions with Tropical Forest Products, the choices you make, including your privacy settings, and the features of the website you use. The data we collect can include the following:

Name and contact data: We can collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials: We occasionally collect passwords, password hints, and similar security information used for authentication and account access.

Demographic data: Very rarely do we collect data about you such as your age, gender, country, and preferred language.

Location data: We can collect data about your imprecise location data, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city or postal code level.

3.1.1 Registration on our website

During the registration on the website, some personal information will be collected, such as name, address, or contact details such as telephone number and email address. The registration allows a user to access content and services that are offered only to the registered users. Registered users have the option of changing or deleting the data specified during the registration at any time. Upon your request, we provide you with information about the personal data we hold about you. Furthermore, upon your request, we rectify or delete your personal data, so long as no statutory storage requirements apply.

3.1.2 Newsletter

When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For effective registration, we need your name and a valid email address. In order to verify that an application is actually made by the owner of an email address, we use the “double-opt-in” procedure. For this purpose, we store the information about the subscription to the newsletter, the confirmation mail and the receipt of the requested answer. The data will be used exclusively for newsletter distribution and will not be passed on to third parties.

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time, by clicking a corresponding link in the newsletter. You can also withdraw your consent and unsubscribe from this website at any time or provide us with your request via the contact details provided on this page.

3.1.3 Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can view our website without cookies. You can refuse the use of cookies by selecting the appropriate settings (“do not accept cookies”) on your browser. Please note that if you do this you may not be able to use the full functionality of this website.

3.1.4 Social plugins

Our websites use social plugins of the providers listed below. The plugins can be recognized by the fact that they are marked with the appropriate logo.

These plug-ins may be used to send information, which may include personal information, to the service provider and may be used by the service provider. We prevent the unconscious and unwanted collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only through this activation of the plugin is the detection of information and its transmission to the service provider triggered. We do not collect personally identifiable information by means of social plugins or their use.

We have no control over what data an enabled plugin collects and how it is used by the provider. At present, it must be assumed that a direct connection to the services of the provider will be developed and at least the IP address and device-related information will be collected and used. It is also possible that the service providers try to save cookies on the computer used. Please refer to the privacy policy of the respective service provider to see which specific data is collected here and how it is used. Note: If you are logged in to Facebook at the same time, Facebook may identify you as a visitor to a particular page.

We have integrated the social media buttons of the following companies on our website:

Facebook Inc. (1601 S. California Ave – Palo Alto – CA 94304 – USA)

Twitter Inc. (795 Folsom St. – Suite 600 – San Francisco – CA 94107 – USA)

Google Plus / Google Inc. (1600 Amphitheater Parkway – Mountain View – CA 94043 – USA)

Pinterest Inc. (808 Brannan Street, San Francisco, CA 94103)

LinkedIn (Gardner House, 2 Wilton Pl, Grand Canal Dock, Dublin, Ireland)

Email plugin

3.1.5 Cookies

Like many other websites, we also use “cookies”.  Cookies are text files placed on your computer, to help the website analyze how users use the site. This automatically gives us certain data, such as IP address, browser used, operating system from your computer, and your connection to the Internet. The information generated by the cookie about your use of the website (including your anonymized IP address) will be transmitted and stored on our servers in the United States of America. Tropical Forest Products will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage. Unless the law requires it, in no case will the data collected by Tropical Forest Products be passed on to third parties or will a link with personal data be established without your consent, unless the law requires it.

Only the people from within the Tropical Forest Products Network will use this information. We do keep track of the countries and domains from which people visit us, the browser and/or Internet Service Provider used, and other related data. We analyze this data for trends and statistics. We do not collect any personal data and user sessions may be anonymous.

You can view our website without cookies. You can refuse the use of cookies by selecting the appropriate settings (“do not accept cookies”) on your browser. Please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Tropical Forest Products in the manner and for the purposes set above. 

This website uses cookies. We use cookies to personalise content and ads, to provide social media features, and analyze our traffic. We also share information about your use of our site with our social media, advertising, and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

3.2 Why do we need personal data?

We need to know your basic personal data in order to provide you with the information and services you request from us. We will not collect any personal data from you that we do not need in order to provide and oversee this service to you.

3.3 How do we use personal data?

All the personal data we process is processed by Tropical Forest Products staff and affiliates, however for the purposes of IT hosting and maintenance, this information is located on servers in the United States of America.

We would nevertheless like to use your name and email address to inform you of (consultations, events or opportunities to participate in our work). You can unsubscribe at any time via email or our website.

3.4 How long do we keep it?

This would depend on the service you are receiving from us. We may have a legal obligation to retain your data for a number of years. However, as a minimum, we shall keep your data for 5 years following the termination of your business relationship with us. In some cases, we may be legally obligated to keep your data for 10 years. Any information we use for marketing purposes might be kept with us until you notify us that you no longer wish to have us keep said information.

3.5 What are your rights?

By law, you have 8 fundamental data subject rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision-making and profiling.

As a consequence, you can make changes or revoke your consent by notifying us with effect for the future.

3.6 You can complain

If you have a complaint about our use of your information, please contact our Customer Service Office directly in the first instance so that we can address your complaint:

Tropical Forest Products Customer Service

6200 Tomken Road

Mississauga, On

L5T 1X7

(786) 395-2974

E-mail: [email protected]

Website: www.tropicalforestproducts.com

3.7 Changes in our Privacy Policy Statement

We reserve the right to change this Privacy Policy Statement from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy Statement, for example, when introducing new services. In this case, your further visit will be subject to the new privacy policy. Be sure to check back here periodically for any changes.

This Privacy Policy Statement does not extend to anything that is inherent in the operation of the Internet, and beyond the control of Tropical Forest Products and is not to be applied in any manner contrary to applicable laws, rules, or regulations.

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